Deepak Bagati serves as the Chief Operating Officer and President of Debt Management Services at Bajaj Finance Limited. With extensive experience in the service industry, Deepak oversees Operations, Service and Public Relations and Debt Management Services across 3,500+ locations in India, driving operational efficiency, enhancing customer satisfaction, and implementing successful collection strategies.

Since joining Bajaj Finance, Deepak has been instrumental in integrating SME businesses and creating Direct-to-Customer (D2C) platforms for SMEs. He has played a pivotal role in delivering cutting-edge solutions, including decision support systems for unsecured businesses and mortgage re-engineering for secured businesses. He also led the development of the company’s ‘Reputation Risk Management’ framework, further strengthening its risk mitigation capabilities. His proven track record includes optimizing operations and setting new performance benchmarks during his tenure as President of Debt Management Services.

Deepak combines technical acumen with strategic leadership to deliver transformative results. Under his guidance, Bajaj Finance continues to maintain its competitive edge while pursuing excellence in service, operations, and collections.

Deepak’s career spans roles in reputed organizations such as Yes Bank, HDFC Bank, Onrica, Mahindra & Mahindra, and Modi Xerox.